Customers say that Mountain Sports Kayak School offers an exceptional experience for both beginners and seasoned paddlers, with friendly and knowledgeable instructors like Marty and Barry who provide personalized guidance and support. Many guests appreciate the high-quality equipment, stunning river scenery, and the accommodating nature of the staff, making trips enjoyable and memorable for families and individuals alike. However, a few reviews mention concerns about pricing and customer service, suggesting potential areas for improvement. Overall, the majority of visitors highly recommend the school's kayaking and paddleboarding lessons as a must-try activity in Steamboat Springs.