Guests highlight a mix of experiences at the Couples Nirvana Massage and Facial, with some praising the relaxing atmosphere, skilled therapists, and unique treatments offered at Creative Chakra Spa. Many appreciate the personal touch from the staff and the tranquil, eco-friendly environment, while others express disappointment over unfulfilled promises and unprofessional conditions, particularly in relation to cleanliness and the setup of the space. Overall, while some guests found it to be a hidden gem for relaxation, others warn potential visitors to manage their expectations regarding the spa's amenities and professionalism.