Overview
Relax and unwind in a unique salt water flotarium, steam room, and rain shower hallway.
A perfect addition to any spa treatment, but just as great on its own: The Kailani Journey includes access to the Cloud Room (steam room), Rainshower Hallway, and Salt Water Floatarium which simulates the Dead Sea with around 40K of salt per gallon.
Duration: 45 minutes
ProviderCloud Spa & Hospitality
Location
Gallery Plaza, 103 PR-37, San Juan, 00911, Puerto Rico
Meeting Point
- 103 Ave Jose de Diego Gallery Plaza 5th FL
Guests mention a mix of experiences at the Kailani Journey Spa Session, with some praising the attentive staff, relaxing atmosphere, and effective massages, especially highlighting therapists like Ana and Lorna. However, several customers report disappointing service, including unprofessional behavior, shortened massage times, and inadequate pressure during treatments. While many appreciate the ambiance and cleanliness of the spa, there are significant concerns about management responsiveness and the quality of some therapists. Overall, visitors express a desire for improvement in service consistency and professionalism.