Overview
Relax and unwind in a unique salt water flotarium, steam room, and rain shower hallway.
A perfect addition to any spa treatment, but just as great on its own: The Kailani Journey includes access to the Cloud Room (steam room), Rainshower Hallway, and Salt Water Floatarium which simulates the Dead Sea with around 40K of salt per gallon.
Duration: 45 minutes
ProviderCloud Spa & Hospitality
Location
Gallery Plaza, 103 PR-37, San Juan, 00911, Puerto Rico
Meeting Point
- 103 Ave Jose de Diego Gallery Plaza 5th FL
Guests mention a mix of experiences at the Kailani Journey Spa Session, with many praising the attentive and professional staff, particularly highlighting specific therapists like Lorna and Ana for their exceptional massage techniques. However, several reviews express frustration over inconsistent service quality, with some guests reporting poorly executed massages and issues with management, including difficulties in obtaining refunds or resolving complaints. Overall, while many enjoyed the relaxing atmosphere and amenities, there are notable concerns regarding service reliability and professionalism.