Need to reschedule or cancel? To reschedule, just cancel your current booking and create a new reservation for your preferred date. Let us know how we can assist!
Cancel Booking
We're sorry to see you go. Could you please let us know why you're canceling?
Please note, due to the policies of Alcazar, you are required to provide the local partner with the full name, ID or passport number, date of birth, and nationality of all participants. Without this information, you may be denied entry
Please email your information to the following email address: madrid@amigotours.com or call +34 91 129 34 83 if you did not provide it at the time of booking
You are required to show your ID or passport upon entry to Alcazar
