Guests highlight the exceptional service and professionalism of Orbic Air, praising the knowledgeable and friendly pilots who enhance the experience with insightful commentary. Many reviews emphasize the breathtaking views of iconic Los Angeles landmarks, including the Hollywood sign and celebrity homes, making it a memorable and unique way to explore the city. However, some customers express disappointment over issues with reservations and communication, particularly regarding private flights and video recordings. Overall, the majority of reviews recommend this helicopter tour as a must-do activity for both tourists and locals.