Guests mention a mix of experiences with Vibe Adventures, ranging from outstanding tours led by knowledgeable and engaging guides to significant issues with cancellations and poor customer service. Many reviews praise specific guides like Alberto, Sal, and Diego for their expertise and ability to enhance the tour experience, particularly in cultural contexts like the Day of the Dead and visits to historical sites. However, several customers express frustration over last-minute cancellations, lack of communication, and misleading information regarding availability, suggesting a need for improved organization and reliability from the company.