Need to reschedule or cancel? To reschedule, just cancel your current booking and create a new reservation for your preferred date. Let us know how we can assist!
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We're sorry to see you go. Could you please let us know why you're canceling?
Check in time is 15 minutes before the start of your tour. Please do not be late. Refunds will not be issued if you are late or miss the tour.
All participants will be weighed in, fully clothed, during the check-in process before each tour. Those unable to meet the requirement will not be permitted to participate and will not be offered a refund or rescheduled.
All participants must sign a waiver prior to participation. Save yourself some time and fill it out online here: https://mono.wherewolf.co.nz/rhm85x
Matching credit card and ID are required at check in.
What to bring: sunscreen, sunglasses, camera, closed-toed shoes, bug spray, and cash or credit card for gratuity.
Weight restrictions: minimum weight is 40 lbs, maximum weight is 275 lbs
All participants on tour are required to hike short distances, ascend and descend stairs, need to be of average mobility and strength, and in reasonably good health. - We do not recommend participation with preexisting injuries, back, neck, or heart issues. Please consult your doctor if you are unsure whether this activity is suitable for you.
All children 12 and under must be accompanied by an adult.
