Privacy Policy

Spur Experiences Privacy Notice

At Spur Experiences, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or engage with our services. This notice applies solely to information collected by this website.

This policy explains:

  • What personally identifiable information we collect and how it’s used

  • With whom we may share your information

  • The choices available to you regarding your data

  • The security measures we use to protect your information

  • How to correct or delete inaccuracies in your information

Information We Collect

We collect information in several ways to provide you with the best possible experience:

  • Personal Information: Includes name, email address, phone number, shipping and billing address, and payment details provided through our website (e.g., registration, checkout, or contact forms).

  • Usage Data: Information such as IP address, browser type, pages visited, and referral sources to help us improve our website experience.

  • Cookies: We use cookies to recognize repeat visitors, simplify login, and personalize your experience. Cookies may also be used to analyze website performance. You can choose to disable cookies in your browser settings.

  • Optional Demographic Data: Information such as gender or age may be collected optionally for personalization purposes.

How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support.

  • Process orders, payments, and experience bookings.

  • Send service-related updates, confirmations, and appointment reminders.

  • Provide SMS notifications for users who have opted in.

  • Enhance and personalize your website experience.

  • Notify you about new experiences, special offers, or updates to this Privacy Policy (unless you opt out).

We are the sole owners of the information collected on this site and will not sell or rent your information to anyone.

Information Sharing and Disclosure

We value your trust and limit sharing of your information to the following necessary cases:

Registry Websites

As is common in the industry, Spur Experiences partners with registry websites and directories (e.g., The Knot, RegistryFinder) to make it easier for customers to locate a user’s registry. We share only the registry data required to connect your Spur Experiences registry to those sites.

Experience Operators

To fulfill experience bookings, we share relevant information (such as participant name, contact details, and scheduling information) with the experience provider necessary to complete the reservation.

Charity Partners

If you choose to raise funds for a charitable organization through Spur Experiences, we may share your basic contact information with that charity so they may acknowledge your contribution.

Legal Requirements and Service Providers

We may share information:

  • As necessary with third-party vendors assisting in order fulfillment, payment processing, or website maintenance—under strict confidentiality obligations.

  • When required by law or to protect our legal rights.

We will never share your mobile information, including phone numbers or SMS registration data, with third parties for marketing purposes.

SMS Opt-In and Communication

If you opt in to receive SMS messages from Spur Experiences, you consent to receive texts related to:

  • Reminders

  • Updates

  • Responses to inquiries

By opting in, you acknowledge:

  • Message frequency varies based on engagement.

  • Message and data rates may apply per your carrier.

  • You can opt out at any time by replying STOP.

  • For assistance, reply HELP or contact us directly.

Your Rights and Choices

You can control your personal data at any time. You may:

  • Access the personal data we hold about you.

  • Change or correct any inaccuracies in your data.

  • Request deletion of your data, subject to applicable retention requirements.

  • Opt out of future communications (marketing emails, SMS messages, etc.) by contacting us.

To exercise your rights, email or call us using the contact details below.

Security

We take strong precautions to protect your information both online and offline:

  • Sensitive information (e.g., payment data) is encrypted and transmitted securely via HTTPS (look for the lock icon or “https” in your browser).

  • Only authorized employees who need the information to perform their duties (e.g., billing, customer support) have access to personally identifiable information.

  • Our servers are maintained in a secure environment to prevent unauthorized access.

While we use commercially reasonable methods to safeguard your data, no system is entirely secure, and we cannot guarantee absolute protection.

Registration and Orders

  • To create an account or registry, you may be required to submit certain information (name, email, etc.).

  • When placing an order, you must provide contact and payment information, which is used only for order processing and fulfillment.

  • If we encounter issues with your order, we’ll use your contact information to reach you directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. Some of our partners (e.g., advertisers or analytics providers) may also use cookies, over which we have no control. You can adjust cookie preferences in your browser at any time.

Links to Other Websites

Our site may contain links to third-party websites. Spur Experiences is not responsible for the privacy practices or content of other sites. We encourage you to read the privacy policies of any linked websites you visit.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Continued use of our website after such updates constitutes acceptance of the new terms.

Contact Us

If you have questions or concerns, please contact us:

Spur Experiences
? (855) 404-8326
? info@spurexperiences.com
? https://spurexperiences.com