Guests highlight the exceptional service provided by various drivers, particularly Nyasia, who is frequently mentioned as a standout host for her friendly and engaging demeanor. Many reviews emphasize the fun and memorable experiences during the tours, with guests enjoying the opportunity to explore Detroit's vibrant atmosphere while socializing with friends or celebrating special occasions. However, some customers express concerns about communication issues and logistical challenges, particularly regarding delays and location changes. Overall, the majority of participants recommend the experience as a fantastic way to enjoy the city and create lasting memories.